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IT System Administrator

City of Naperville
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The City of Naperville is looking for an IT System Administrator to perform a variety of technical tasks involving the management and security of the servers, directory services, remote access and enterprise and departmental applications.  This position plans and makes recommendations to management and end users as well as ensures solutions meet business objectives. Additionally, the IT System Administrator establishes and maintains a high level of user trust and confidence in Information Technology (IT) services.

 

The anticipated hiring range for this position is $87,936.35 – $105,523.62 per year, commensurate with credentials and experience.  

 

Duties

 

  • Administers directory services including users, security groups, Group Policy Objects (GPOs),Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP) services, certificates, federation, rights managements, Organizational Unit (OUs) and directory structure.
  • Supports virtual implementations in a clustered environment including backup and restoration.
  • Supports cloud implementations including user access, backup and restoration.
  • Manages remote access for users and vendors including installing and supporting applications.
  • Maintains the physical servers that include hardware warranties as well as replacing and adding new servers.
  • Communicates with members of the IT Department and Public Safety Departments to gain information to resolve problems and improve business processes.
  • Supports Geographic Information System (GIS), Supervisory Control and Data Acquisition (SCADA) and AS/400 systems including terminal and printer emulation and web interfaces.
  • Maintains inventory records of hardware and software.
  • Establishes and maintains appropriate security measures and backup procedures for data, programs and equipment.
  • Participates in the rotation of on-call support during off hours (typically 1-week per month).
  • Monitors system problems including assisting users with operational problems, performing general maintenance of systems and coordinating maintenance with outside vendors.
  • Participates in planning new technologies and assists in preparing time and cost estimates for proposed projects and applications.  Performs implementation tasks as needed.
  • Monitors trends in the computer industry to ensure maximum capability of computer equipment.  Researches and advises management of enhancements/new releases of hardware and software technology.

 

Qualifications

 

Required

  • Associate degree in computer science, information systems, or related field
  • Minimum of 3 years’ experience in systems administration and end-user support experience
  • Experience with server virtualization technologies, e.g., VMware vSphere or Microsoft Hyper-V
  • Experience with Storage Area Network (SAN),Network Attached Storage (NAS) and Cloud storage solutions
  • Equivalent combinations of education and experience may be substituted

 

Preferred

  • Bachelor’s degree in computer science, information systems or related field
  • Microsoft Certified Solutions Expert (MCSE)
  • VMware Certification (VCTA, VCP, etc.)
  • Experience with access security and network edge security in standards-based security applications, e.g., CrowdStrike Falcon, Carbon Black App Control.

 

Additional Information

 

The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.  Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.

 

Click here (Download PDF reader)(Download PDF reader) to learn more about the benefits offered by the City of Naperville

 

Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.

 

THE CITY OF NAPERVILLE IS AN E. O. E.

CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report

 

The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.