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Qualifications

Candidates must possess a Bachelor's Degree from an accredited university or college with a major in; counseling, social work, psychology, criminal justice, nursing, rehabilitation, education, health education or a related human services field and have a minimum of one year of full time or equivalent experience working with adults with severe and  persistent mental illness, 
                                                                             OR
Bachelor's Degree from an accredited university or college and three years, full time or equivalent, working with adults with persistent mental health diagnosis.

 Must have knowledge and must comply with state and federal statutes, rules and policies that affect the target population.

  • Must have knowledge of available resources for adults with severe and persistent mental illness.
  • Must have knowledge of the principles and practices of case management.
  • Demonstrates proficiency in verbal and written skills.
  • Must demonstrate proficient computer skills (40 wpm).
  • Must be able to effectively utilize electronic health records.
  • Must demonstrate adequate knowledge and use of Microsoft Outlook and Excel.
  • Ability to work with diverse groups and individuals.
  • Maintains current training requirements.
  • Must successfully complete all criminal background screens and remain eligible.
  • Must pass a drug screen and follow drug-free workplace policy.
  • Valid FL driver’s license, must be able to drive with the ability to become and remain under the agency’s insurance policy.
  • Must have a negative TB screening within 30 days of hire and annually thereafter.
  • May need to obtain a free from communicable disease statement within 30 days of hire.
  • Good Moral Character.

Duties and responsibilities

  • Provides direct assistance to identified client in the accomplishment of activities of daily living, routine program chores, and personal treatment goals.
  • Demonstrates and coaches the development of skills identified as goals in the service plan.
  • Provides transportation for identified client to maintain medical or other appointments outside the program.
  • Develop weekly schedule of activities for clients based on their needs that ensures consistency.
  • Responds appropriately and in compliance with agency Policies and Procedures to emergent incidents/accidents that develop with client and/or in the environment of care by contacting and reporting to 911 and chain of command.
  • Engage identified client in community integration by participating in local activities with client (e.g. Library, attending community outings and events).
  • Communicate with identified collaborative agencies regarding any changes in mental/physical status.
  • Complete all assigned documentation through communicating information to program staff or/and completing a progress note and uploading required documentation into client’s Electronic Medical Record and other human services system if required by position within 48 hours of service.
  • Maintain safety, security and satisfaction of identified client by monitoring environment of care.
  • Assess, orient and facilitate the entry of shelter and transition residents into housing units.
  • Develop individualized service plan including identification of existing barriers to self-sufficiency, setting housing and income goals and developing an action plan.
  • Coordinate and advocate for the involvement of appropriate professionals and resources from other agencies.
  • Meet with clients on a regularly scheduled basis to discuss, assess, direct, and assist in the removal of barriers to self-sufficiency.
  • Assist clients to apply for and maintain benefits.
  • Schedule and conduct house meetings at least monthly.
  • Screen potential new clients in acute care facilities and the community.
  • Meet with professionals from outside agencies to conduct outreach for various programs.
  • Conduct outreach in the community with the homeless population.
  • Check company email at least once per day, responding timely, appropriately, and professionally to communicate internally and externally.
  • Complete a monthly peer review.
  • Complete monthly housing checklist with each resident.
  • Responsible for clearing out resident belongings after resident vacates property.
  • Interact professionally with residents, co-workers and community agencies.  Must be able to maintain tact and professionalism.