Learning Spaces Technician

Reporting to the Director of Learning Spaces and Events Management, the Learning Spaces Technician is responsible for the technical operation of classrooms and conference spaces at the Rose Hill campus, including maintenance of integrated audiovisual systems and classroom computers, maintaining and controlling inventory of loaner assets, assisting with installations of new integrated systems and upgrading hardware and software in classrooms as necessary.
This position may require occasional evening and weekend hours

Essential Functions:

Manages and maintains integrated audiovisual systems and associated equipment.

Generates and manages Service Desk tickets and escalates as needed.

Assists with classroom and event support, including Zoom set-ups, room assignments, and equipment needs.

Configures, deploys, and maintains computers, equipment, and software in classrooms.

Manages loaner equipment and other assets.

Essential Functions Note:

This list is not intended to be an exhaustive list.
The University may assign additional related duties as necessary.

Management Responsibilities

Guides work of other employees who perform essentially the same work and/or student workers. Organizes, sets priorities, schedules and reviews work, but is generally not responsible for final decisions in hiring, performance management or compensation.

Additional Functions

Performs basic analysis, diagnosis, and troubleshooting.