Network Engineer

Reporting to the Assistant Director Network Engineering, the Network Engineer provides network and voice system installation, problem determination, resolution, configuration, and needs analysis to support the use of technology by faculty, staff, and students. 

The engineer provides support for all aspects of the various University data center facilities and communications closets. The engineer works with other staff including application development and security. 

This position may require occasional evening, weekend, and holiday hours.
 

Essential Functions

Implements cutting-edge technologies designed by the infrastructure team, ensuring seamless integration and alignment with organizational objectives.

Configures network switches, VPNs, optical hardware, and Software-Defined Networking (SDN) systems to optimize performance and security across the network infrastructure.

Conducts research on emerging technologies to support data, Voice over Internet Protocol (VoIP), conferencing systems, and WiFi, providing insights and recommendations for future technology adoption.

Deploys wireless network infrastructures and provides recommendations for system enhancements to ensure optimal operation and coverage across campus.

Recommends IT solutions to address business and management challenges, leveraging technical expertise to enhance operational efficiency and meet organizational needs.

Provides support for the university’s building management systems, collaborating with stakeholders to ensure seamless integration and functionality.

Acts as a functional expert, planning and executing major aspects/components of projects and providing technical guidance and expertise to team members to ensure successful project delivery.
 

Essential Functions Note

This list is not intended to be an exhaustive list.
The University may assign additional related duties as necessary.

Management Responsibilities

Not responsible for supervision or oversight of others.

Additional Functions

Monitors and analyzes data to improve system performance, identifying areas for optimization and implementing solutions to enhance network efficiency.

Monitors network usage and security issues, proactively identifying and mitigating potential threats to network infrastructure and data integrity.

Deploys patches to mitigate any threats to systems, ensuring timely updates to protect against vulnerabilities and maintain system security.

Responds to issues affecting the network architecture, diagnosing and resolving technical issues promptly to minimize downtime and maintain network reliability.

Supports ticket resolution associated with the network architecture, providing technical expertise and assistance to resolve issues and ensure timely resolution.

Contributes to evaluating resource requirements for projects, reviewing and validating data, and making recommendations to optimize resource allocation and utilization.

Communicates project status, progress, and impact to management and resolves issues in a timely manner to minimize disruptions and ensure project success.

Participates in weekend coverage as needed to support network operations and maintenance activities, ensuring continuous availability and reliability of network services.

Identifies critical success factors for test plans, ensuring comprehensive testing and validation of network solutions to mitigate risks and ensure reliability.

Stays informed of current industry trends and best practices, applying knowledge to enhance network infrastructure and support strategic decision-making.