Sports Medicine Receptionist

Are you a highly organized and compassionate individual with a knack for creating a welcoming atmosphere? Do you thrive in a collaborative environment where patient care and professional growth are top priorities? Our small, private orthopedic practice is seeking a dedicated Full-Time Receptionist to be the first point of contact for our valued patients.

At our practice, we believe that exceptional patient care begins with a positive experience from the moment someone walks through our doors. We are a close-knit team committed to providing the highest quality orthopedic care in a supportive and friendly setting. We also strongly emphasize staff professional development, offering opportunities for continuous learning and growth within your role.

What You'll Do:

• Be the welcoming face of our practice: Greet patients warmly, check them in efficiently, and ensure their comfort throughout their visit.
• Manage appointments: Schedule, confirm, and reschedule patient appointments with precision and excellent communication.
• Handle patient inquiries: Answer phones, respond to emails, and address patient questions with professionalism and empathy.
• Maintain patient records: Accurately input and update patient information, ensuring confidentiality and compliance.
• Coordinate with clinical staff: Work closely with our doctors and medical assistants to ensure a seamless patient flow.
• Travel as needed: This role requires occasional travel to our other offices for coverage or training.

What We're Looking For:

• Bilingual Fluency (Spanish/English): You must be fluent in both Spanish and English to effectively communicate with our diverse patient population.
• Experience: Previous experience in a medical office or reception role is preferred.
• Exceptional Communication Skills: You're a clear, concise, and empathetic communicator, both verbally and in writing.
• Organization & Attention to Detail: You can juggle multiple tasks, prioritize effectively, and maintain accurate records.
• Customer Service Focus: You genuinely enjoy helping people and are committed to providing an outstanding patient experience.
• Collaborative Spirit: You're a team player who is eager to contribute to a positive and supportive work environment.
• Adaptability: You're comfortable with occasional travel and can easily adjust to changing priorities.
• Tech Savvy: Proficiency with electronic health records (EHR) systems and Microsoft Office Suite is a plus.

Why Join Us?

• Collaborative Company Culture: Be part of a supportive team where your contributions are valued and celebrated.
• High-Quality Patient Care: Play a vital role in delivering exceptional care to our patients.
• Professional Development: We invest in our staff's growth with opportunities for training and continuing education.
• Competitive Compensation & Benefits: We offer a comprehensive package including health benefits, paid time off, and more.

If you are a proactive and patient-focused individual looking to make a difference in a thriving orthopedic practice, we encourage you to apply!