Head Start Program Manager

General Responsibilities:

• Responsible for the development, supervision, coordination, and implementation of the Head Start program in designated areas as required by the Head Start Performance Standards and state and federal mandates.
• Ensure quality program service delivery.
• Protect the privacy of customers/families and hold in confidence all information obtained in the course of service.

Specific Duties: 

• Provide Direct Supervision of designated staff.   
• Provide ongoing supervision, mentoring, and training to designated staff.
• Work closely with the Head Start Preschool Director in meeting program and overall departmental monthly, quarterly, annual goals and objectives.
• Provide onboarding and training to new staff, provides continuous and ongoing support as needed for all designated staff. 
• Collect and analyze various data efficiently to meet the reporting duties.
• Utilize analyzed data to inform the program for effective program monitoring, assessment and improvement. 
• Implement a practice based coaching model.
• Develop, monitor, and analyze School Readiness Goals. 
• Assist Education Coordinator in the tracking and reporting of child outcomes.
• Develop system for ongoing monitoring.
• Assure accurate data is entered/submitted by staff on a timely basis to meet requirements. 
• Identify individual or program systems barriers which impede services to children and families and facilitates resolutions. 
• Develop and maintain procedure for documentation, multi-disciplinary team information, and tracking systems for the HS program. 
• Work collaboratively with HS Education Coordinator to ensure that teaching teams are providing developmentally appropriate practices in the classroom
• Work collaboratively with team to plan and deliver in-service trainings.
• Work collaboratively with the Early Childhood Services management team to make sure all areas of service are in compliance and continually improving.
• Responsible to ensure all required program documentation is reviewed for accuracy, consistency and compliance 
• Collect, review and analyze data for program reporting and continuous improvement
• Follow interview procedures when a staff vacancy occurs in a timely manner.
• Perform 90 day and ongoing performance evaluations of designated staff.
• Update specific position how-to’s and timeline on a regular basis. 
• Review all HS performance evaluations.
• Responsible for being a positive, innovative and supportive team player and promoting a healthy work environment. 
• Addresses complaints and resolves problems as they arise. 
• Recruit families and promote agency programs within the community. 
• Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisors.
• Attend community events and meetings to support the agency programs; including evening and weekend events/meetings.
• All other duties as assigned

Education and Experience Qualifications:

• Must possess a minimum of a Bachelor’s degree in child development, early childhood education, family life education, social work or another related field with a minimum of 5 years’ experience working with preschool age children.
• Master’s Degree Preferred
• Minimum of 5 years effective supervisory skills.
• Early Head Start/Head Start experience a plus.
• Child Plus/0-5 Curriculum/Teaching Strategies Gold experience preferred.
• Family Service Credential within 18 months of hire or first available session thereafter.
• Demonstrated ability to work cooperatively and collaboratively.
• Demonstrated ability as a strength-based leader.
• Demonstrated ability to present information to community groups.
• Preschool experiences preferred.
• Knowledge of the Head Start performance standards preferred.

Additional Requirements:

• Possess a solid knowledge base with respect to child development and family services and seek to expand knowledge at every opportunity. 
• Exhibit initiative, flexibility, creativity and enthusiasm. 
• Excellent interpersonal skills, including the ability to work cooperatively as a team leader and a team member. 
• Complete additional certification as required. 
• Maintain confidentiality and code of ethics at all times.
• Must have Proficient Computer Skills. (Word, Excel, Outlook, Internet)
• Must have reliable transportation, a valid driver’s license, provide proof of insurance, and MMCAA’s “Insurance Carriers” driving record review.
• Successfully complete required background checks at time of hire and when requested.
• Shall provide written report by a physician stating their physical capability and freedom from communicable diseases. 
• Must have good communication and organizational skills and be able to work effectively with people.
• Must be self-directed and able to multi-task in a fast-paced environment.
• Must possess the ability to prioritize and complete tasks in order, to deliver desired outcomes within allocated time frames.
• Must be willing to accept new challenges.
• Ability to navigate and effectively resolve conflict.
• The job duties require a working cell phone for accessibility to supervisors and co-worker or to enhance personal safety while away from the office location. 
• Must comply with Agency tobacco free and drug free policies.
• Understand the importance of daily work attendance, and its impact on coworkers, clients, and the agency