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Customer Service Teller

Currency Exchange International
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Currency Exchange International is looking for a Customer Service Teller to join their team at our one of our Retail branches- to view our vacancies, click here: Careers - Join CXI's Positive Corporate Culture - Currency Exchange International, Corp.

About Currency Exchange International (CXI) 

Currency Exchange International (CXI) provides foreign exchange services across the U.S. through retail branches and institutional partnerships. As one of North America's leading FX providers, we deliver competitive rates, secure transactions, and exceptional customer service.  

 

Learn more about our culture: https://www.ceifx.com/about/life-at-cxi 

 

Why Join Us? 

At CXI, we believe in empowering our team members through: 

  • Excited about travel
  • A supportive, inclusive work environment
  • Career development and internal mobility
  • Recognition for service excellence

 

Role Overview 

As a Part-Time Teller, you’ll be the face of CXI. You’ll assist customers with foreign currency transactions, deliver exceptional service, and ensure accuracy in every interaction. This is a great opportunity for individuals who enjoy customer-facing roles and want to grow in financial services. 

 

Schedule: 

Approximately 10-20 hours per week 

Availability Needed: Open availability is preferred, specifically open availability on weekends, and available to work 3 opening/closing shifts during the week 

 

Key Responsibilities 

  • Deliver friendly, accurate, and efficient customer service
  • Process currency exchanges and cash transactions with precision
  • Follow compliance and security procedures
  • Maintain a professional and positive demeanor
  • Support branch operations and team collaboration

 

Our Competencies: 

  • Action Oriented
  • Effective Communication:
  • Nimble Learning
  • Optimizing Work Process
  • Situational Adaptability
  • Functional/Technical Skills

 

Qualifications 

  • Strong communication and interpersonal skills
  • Attention to detail and accuracy with cash handling
  • Ability to follow procedures and multitask in a fast-paced setting
  • High school diploma or equivalent
  • 1+ year of customer service or cash-handling experience

 

Growth & Development 

We invest in our people. Our tellers have advanced to roles in operations, compliance, and management. We offer: 

  • Tuition assistance after 90 days (conditions apply)
  • Ongoing training and mentorship
  • Internal promotion opportunities

 

Compensation & Benefits 

Pay: Varies based off of location 

Commute Reimbursement: Toll, bus, or metro costs covered 

401(k): 5% company match after 1 year 

Holiday Pay & Sick Time: Accrual begins after 90 days 

Tuition Assistance: Available for part-time employees 

 

Our Values 

  • Customer First – We earn the right to be our clients’ first choice
  • Integrity – We hold ourselves to the highest standards
  • Collaboration – We always win as a team
  • Innovation – We lead with change and technology
  • Passion – We strive to be best-in-class

 

Equal Opportunity Employer 

CXI is committed to diversity and inclusion. We welcome applicants of all backgrounds and do not discriminate based on race, gender, age, disability, or any protected status. Learn more: https://www.eeoc.gov/poster