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Trading Systems Support Associate and Data Maintenance

Tradition Securities and Derivatives LLC
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System Support Associate 

Major International Inter-Dealer Broker

Location and Hours

  • New York City
  • Part-time/Full-time/Internship
  • 09:00 – 17:00

Reports To

  • Team Manager

The following list includes the main duties of the role, but is not exhaustive:

  • Analysis of trade data for billing anomalies
  • Analysis of 3rd party invoices for billing anomalies
  • Review of client fee schedules
  • Support internal and external clients on issues relating to proprietary front office systems
  • Test enhancements to proprietary systems
  • Maintenance of data (such as product, contract types, names of users, log-in rights, contact details, etc.) to ensure information is kept current
  • Support BAs in their day to day activities
  • Any other duties that may reasonably be required

Knowledge & expertise

  • Data analytics and good excel skills
  • A good understanding of the Finance Industry is preferred
  • Excellent inter-personal/communication skills

Experience, qualifications & other specific requirements

  • Enrolled in, or completed, Bachelor degree in business, economics, computing or a numeric subject

Additional Skills / expertise

  • A high degree of self-motivation and problem ownership is required
  • Skills and attitude to motivate and support team members
  • A willingness to work in an environment where skills and knowledge are freely disseminated  to others

Additional information re: demands of role

  • The position will often require the ability to balance work between several projects while providing support for existing applications as demanded by the business

Technical skills / competencies for all Application Support.

  • Competent knowledge of IT
  • Good communications skills
  • Ability to perform in pressurized environment
  • Back up team mates when they are absent.
  • Prioritizing & organizing Skills.
  • Communication skills.
  • Problem solving.

Preferred qualities for Application Support. in general

  • Hard-working
  • Proactive, can do  / determined attitude
  • Loyal, trustworthy & reliable
  • Happy to help out in other areas
  • Teamwork / team player
  • Self-motivated
  • Good time-keeping & attendance.