Program Manager, Career Renewal/Vocational Rehabilitation

Summary of Functions 

This role, funded by the United States Department of Education under the Rehabilitation Services Administration, entails leading the development and management of the Career Renewal Tribal Vocational Rehabilitation Program. As Program Manager, the individual oversees all aspects of the grant-funded initiative, focusing on empowering tribal community members with disabilities to achieve employment and career goals through rehabilitation services.

Essential Duties and Responsibilities

• Demonstrate advanced knowledge in vocational rehabilitation policies, procedures, and practices to achieve successful employment outcomes for individuals with disabilities.
• Employ effective leadership practices that foster teamwork, morale, and the attainment of expected performance targets. 
• Mentor and coach employees to deliver quality and timely services and address individual employee issues.
• Understand and implement personnel policies, procedures, guidelines and practices.
• Guide employees in using sound independent judgement consistent with Vocational Rehabilitation laws and professional standards.
• Apply and assist others in acquiring knowledge of medical and psychological aspects of disabilities, labor market analysis, assistive technology, and job modifications.
• Analyze complex situations and implement appropriate actions that adhere to policies and demonstrate sound judgement.
• Monitor staff progress using management reports and case reviews, providing timely and constructive feedback.
• Support employee in meeting performance expectations and using independent judgement effectively. 
• Oversee program budgets and individual case service expenditures, ensuring accountability and compliance within allotted funds. 
• Demonstrate strong collaboration and negotiation skills while working with diverse populations with competing needs.
• Provide vocational rehabilitation case management and services to clients on an as needed basis.
• Maintain a professional and a cooperative demeanor when engaging with demanding or difficult individuals.
• Promote the delivery of high-quality, timely services that align with program goals and participant needs.

Qualifications:

• Master’s degree in social work, a health or social science, public administration or related field, OR 
  • a bachelor’s degree in above named field AND two (2) years’ experience in managing, administering, developing and delivery of a Vocational Rehabilitation Program or Social Services program, OR 
  • five (5) years’ verifiable professional experience in managing, administering, developing and delivery of a Vocational Rehabilitation Program or Social Services program.
• Two (2) years supervising professional staff in Vocational Rehabilitation or Social Services Program.
• Verifiable track record of successful staff performance management, grant management, and fiscal program management.
• Advanced knowledge of the Rehabilitation Act of 1973 and Workforce Innovations and Opportunity Act (WIOA).
• Excellent interpersonal and communication skills.
• Must pass extensive background check prior to employment and every 5th consecutive year of employment thereafter according to the following: §25 CFR 12 Part 32, §25 CFR 63 Part 17, and Public Law 101-647. No arrests or convictions of misdemeanor or felony offenses related to abuse, Domestic Violence, neglect, or endangerment.
• No criminal arrests or convictions against or crimes involving dishonesty, deception, theft, or fraud.
• No arrests or convictions related to controlled substances of alcohol or drugs within the past ten years.
• Knowledge of Tribal culture and experience working with tribal communities.
• Ability to use a computer at an “intermediate” or higher level and word processing skills at a high level of proficiency.
• Maintain absolute confidentiality of sensitive information.
• Strong understanding of workforce diversity and cultural sensitivity.
• Demonstrate knowledge of community services and resources to increase employability.
• Demonstrate ability to apply sound fiscal, personnel and case management.
• Required to have a valid driver’s license and be insurable at the time of application and during the course of employment.

Please Note: The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Benefits

The Coeur d’Alene Tribe offers one of the most generous benefits packages of any employer in the region and includes:

• Employer-paid (fully) medical, dental, and vision insurance, extending to spouse and dependents
• Disability and Life Insurance
• 401K retirement (100% matching up to 5%)
• Flexible spending account
• Membership access to Marimn Health Wellness Center includes a full exercise gym and pool, etc. 
• Generous paid time-off policy
• Paid holidays (Federal and Tribal)

Total compensation is based on base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long-term disability, and leave). The total will vary depending on the employee’s enrollment choices; for this position, the Estimated Total Compensation is $57,840 - $80,000 annually.

An applicant may be asked to participate in an interview to establish whether they meet minimum qualifications. Interviews do not create a right to employment and provide no promise or guarantee of any employment position with the Tribe. 

The Coeur d’Alene Tribe reserves the right to hire according to its Indian Preference Policy.

Applicants are subject to a pre-employment drug test and at-random testing following employment. Positions with the Coeur d’Alene Tribe are subject to a 6-month orientation period.