Electronic Health Record (EHR) & Medical Records Coordinator (Program Coordinator)
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EHR Coordinator: Builds and maintains Electronic Health Record (EHR) clinic schedules for providers across the region. Completes requests for schedule change and/or patient appointments. Uses Electronic Health Record (EHR) reporting tools to monitor and report clinic operations and efficiency. Communicates Electronic Health Record (EHR) updates to regional staff and provides problem solving assistance to Electronic Health Record (EHR) users. Completes the adoption process in Electronic Health Record (EHR). Monitors and assist with client duplicate activities in various systems that contain client information.
Records Management: Ensures records are archived and retained to agency standards and policies. Coordinates pick-up of archived records with State Record Center (SRC), Central Office and Heath Department staff. Train staff in the process of records archiving. Coordinates with sites and State Record Center (SRC) for retrieval of archived records as needed.
Assistance and Back-up to Regional Service Coordination Director: Answers questions and/or coordinates with Central office and Office of General Counsel (OGC) staff regarding court orders, subpoenas, or search warrants in the absence of the Service Coordination Director. Assists Regional Operations (OPS) Directors with site process evaluations. Assists Regional Health Director (RHD), Regional Operations (OPS), Regional Nursing Director (RND), Service Coordination Director (SCD) with Data collection as requested.
Minimum and Additional Requirements
State Minimum Requirements: A high school diploma and relevant program experience.
Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
Agency Additional Requirements: Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
Preferred Qualifications
Must process a valid driver's license and have access to a personal vehicle. Travel will be required. May be required to work outside of normal business hours. Must have the ability to lift 30lbs. Knowledge of the DPH CARES and E.H.R. system. Knowledge of DPH administrative procedures, policies, and practices. Knowledge of office practice, procedure, and equipment. Knowledge of centralized appointments and scheduling. Ability to plan, organize, and communicate effectively both orally and in writing. Proficient in the use of Microsoft WORD, Excel, and other database applications. Good customer service skills.
Additional Comments
DRIVING RECORD: If this position requires the applicant to possess a valid driver’s license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.
Reasonable Accommodation: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.
Immunization Requirements: All new employees who are healthcare providers will be required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, varicella, and Hepatitis B prior to beginning employment.
The South Carolina Department of Health and Environmental Control offers an exceptional benefits package for FTE positions that includes:
• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs