Front Desk Staff
Position Title: Front Desk Staff
Location: Providence REC Center, 7525 Marc Dr. Falls Church VA
Hours: Schedule may vary; Monday-Sunday mid days, evenings, and weekends. 15-20 hours per week starting in September
Salary: $12.41-$14.00
Overview: This position serves as the initial point of visitor contact for walk-in and phone inquiries at Providence Rec Center. This position requires a self-motivated, independent worker with good interpersonal communication skills, the ability to multitask in a busy environment, and the ability to prioritize workload. Training provided.
Duties:
- Selling memberships, classes, and pro-shop merchandise at front desk.
- Handling multiple phone calls and facility information inquiries.
- Demonstrating the ability to multi-task during high traffic operating hours.
- Maintaining cleanliness of front desk surroundings.
- Operating Rec Dynamics POS system.
- Ability to be a team player and work well with others.
- Communicates effectively with staff, customers, and front desk manager.
- Provides comfortable and inviting experiences for customers.
- Demonstrates critical thinking skills and resourcefulness when handling problems that may occur.
Minimum Qualifications:
- Basic Math skills
- On the job training will be included
Preferred Qualifications:
- 1+ year of experience in customer service
- Cash Handling experience
- Previous work experience in the Park Authority
- Experience with Microsoft Office 365 including Word and Excel
- Familiarity with Fairfax County Parks and Rec Centers
- Knowledge of Parktakes
Note: This position may not exceed 900 hours per calendar year. Individuals in these positions are not eligible for benefits and are not eligible to earn leave or receive holiday pay.
To Apply: Send resume to FCPAJOBS@fairfaxcounty.gov.
Necessary Special Requirements:
- The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.
Fairfax County Park Authority prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.