Chick-fil-A Northport Leadership Team

Chick-fil-A - Leadership Needed

Are you a highly motivated individual who thrives in a fast-paced environment? Do you enjoy leading a team towards success while providing exceptional customer service?

Join Chick-fil-A, where you'll be part of a loving and enthusiastic team that values teamwork and leadership development. As a Store Supervisor, you'll have the opportunity to work in a positive, people-focused environment where you can grow your skills and make a difference in your community.

Job Summary:

Leadership at Chick-fil-A is responsible for overseeing daily operations, ensuring excellent customer service, and supporting the leadership team and staff. This role involves problem-solving, managing financial procedures, and maintaining a positive work environment. This role is expected to uphold Chick-fil-A’s core values, lead with integrity, and create a culture of teamwork and efficiency.

Key Responsibilities:

Team Leadership & Supervision

• Supervise, mentor, and support various levels of leadership and employees.
• Ensure proper staffing levels and efficient deployment of team members.
• Coach and develop employees to enhance their skills and performance.
• Lead by example in professionalism, attitude, and work ethic.

Customer Service & Problem-Solving

• Ensure every guest has a remarkable Chick-fil-A experience.
• Quickly assess customer needs and resolve complaints in a professional and timely manner.
• Step in during high-volume periods to assist with front-of-house operations.
• Address and resolve operational challenges, ensuring smooth service

Operational Excellence

• Ensure compliance with Chick-fil-A brand standards and operational procedures.
• Maintain cleanliness, organization, and food safety standards.
• Work alongside the leadership team to meet business goals and objectives.
• Adapt to changing circumstances and execute shift adjustments as needed.

Qualifications & Skills:

• Previous leadership or supervisory experience in the restaurant or hospitality industry preferred.
• Strong ability to problem-solve and handle high-pressure situations.
• Excellent communication and interpersonal skills.
• Basic knowledge of cash management and financial accountability.
• Ability to multitask and prioritize in a fast-paced environment.
• Positive attitude and commitment to excellent guest service.

Job Perks:

• Flexible schedule
• Paid time off
• Health insurance
• 401k matching
• Employee discount

Skills You Will Learn:

• Team leadership
• Customer service excellence
• Time management
• Problem-solving

Location: Chick-fil-A Northport & Chick-fil-A Northport West

If you are a dynamic individual looking to take the next step in your career, apply now to join our Chick-fil-A family