Food and Beverage Supervisor

Position Title: F&B Supervisor - Leadership Development Program

Position Reports to: Clubhouse Manager & Director of Club Operations 

Employee Category: Full Time Year-Round/Benefit Eligible

FLSA: Non-Exempt; Hourly Position

Compensation: $25-$27.50/hr based on experience 

Overview:

The Food & Beverage Supervisor is a position within the clubs Leadership Development Program. Working alongside and under the direction of the management team, they assist in the execution of dining, function events, and club services. As a developing leader, they are eager to learn and grow in their role and are driven to succeed. While working with the service team directly, they ensure a high standard of care is delivered to our members and their guests efficiently and effectively. As a collaborator, they work closely with the Culinary, Operations, and Dining teams to deliver distinctive services to our membership with thoughtful and personalized touches. This position is member-facing and works diligently to meet and exceed their expectations. Compensation Range: $25-27.50/hr based on experience 

Primary Responsibilities:             

• Supervise food and beverage staff during assigned services or functions
• Oversee daily events and dining operations as assigned
• Ensure smooth coordination between kitchen and front-of-house teams
• Monitor food quality, presentation, and service standards in conjunction with the culinary and beverage teams
• Greet members and their families by name and demonstrate advanced knowledge of preferences and allergies 
• Attend regular professional development meetings with supervisor or department heads
• Assist with development of outlet, staff, or administrative policies and procedures under the direction of the management team
• Lead event or service pre-shift meetings, as assigned
• Train employees on service standards, beverage operations, and Club culture
• Utilize event management software, Jonas Encore, for event planning and service point of sale
• Oversight of daily sales entry in point-of-sale system and accurate reporting within outlet spaces
• Maintain event and service logs, including post-function reports and billing notes
• Advanced knowledge of all club wine, beer, cocktail and non-alcoholic beverage offerings
• Advanced knowledge of our menu and being able to answer questions about ingredients or cooking techniques
• Complete opening and close-out duties of assigned service area
• Maintain cleanliness and organization of all F&B areas
• Provide outstanding guest service while maintaining impeccable attention to detail.  
• Additional duties/ projects as assigned by management

 Required Skills: 

• 2+ years of prior F&B hospitality or private club experience
• Advanced knowledge of food and beverage operations, including menus, service standards, and best practices.
• Ability to work well both independently and in a team environment, while maintaining established food and beverage standards.
• Ability to work in a fast-paced, changing environment, and perform the essential functions of the job 
• Ability to anticipate member and guest needs
• Basic reading and writing skills
• Ability to speak English conversationally
• Availability to work nights, weekends, holidays as scheduled

Specialized Knowledge/Licenses Required:

• TIPS certification

 Uniform Requirements:

• Professional attire 

 Physical Requirements:

• Must be able bend and reach for items off shelf, carry trays, and able to lift up to 40 lbs.
• Must be able to stand for 8 to 10 hours
• Use touch screen for POS system 

The Country Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants of all backgrounds to apply and will consider qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other legally protected status.