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Product Consultant

Role Overview:

This is a full-time, competitive inside sales position for someone that thrives in a sales cycle environment. The Product Consultant plays a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. This person will report directly to the Vice President of National Sales.

What You'll Do:

  • Responsible for meeting sales and department goals and initiatives for client acquisition and revenue growth objectives
  • Make outbound calls to prospective brokers and clients in current CRM database; follow up with established accounts or prospects who respond to marketing material requesting further info and convert to sales
  • Handle inbound calls generated from various marketing campaigns across different advertising platforms fielded and converted to new business
  • Research accounts, identify key players and generate interest to expand and maintain our database of prospects
  • Manage database of leads timely and ensure proper follow up through all stages of sales life cycle
  • Through weekly team meetings, stay updated on current marketing and sales efforts to allow for consistent communication to the marketplace
  • Take ownership of leads until they're either converted or exhausted; follow up to resolution
  • Responds to a variety of strategic broker and client-level inquiries from operational to informational; develops and maintains strong relationships with clients and brokers
  • Maintains detailed knowledge of new and existing products offered by ArmadaCare
  • Ensures credibility with clients and brokers by maintaining detailed knowledge of current market conditions and competitors’ products
  • Supports outside sales team when necessary
  • Appropriately documents conversations with clients and brokers and updates all computer systems when necessary; ensures accuracy of data in those systems 

What You'll Bring:

  • BA/BS degree or relevant experience
  • 2+ years sales experience
  • Outbound/ Cold Calling experience
  • General understanding of health insurance industry
  • Ability to work autonomously and manage time effectively to meet deadlines
  • Ability to manage broker and client expectations while understanding the impact both administratively and financially
  • Effective business correspondence skills, including prompt and accurate follow-up to all time-sensitive items
  • Ability to effectively present information 
  • Excellent written and verbal communication skills
  • Commitment to a team-oriented office environment
  • Internet savvy and proficient with Microsoft Word, Outlook, Excel, PowerPoint
  • Experience with Salesforce.com preferred

Salary Information:

In accordance with Maryland's Equal Pay for Equal Work Act, we are committed to providing transparent wage information for all posted job opportunities. The wage for this position is $55,000 per year + commission. Compensation is determined based on factors such as experience, qualifications, and internal equity.

Benefits:

  • Medical, dental, and vision insurance
  • Employer-sponsored Health Savings Account or Employer-paid enrollment in an Armada supplemental insurance plan
  • Flexible Spending Accounts (medical and dependent care)
  • Employer-paid life insurance
  • Employer-paid long-term disability insurance
  • Short-term disability insurance
  • 401(k) retirement plan with employer match
  • Paid time off
  • Eleven paid holidays per year
  • Free access to onsite gym at Hunt Valley office location
  • Patient to Physician matching service
  • Employee assistance program (EAP)
  • Employee referral bonus program - earn up to $1500 per hire
  • Professional development opportunities
  • Voluntary benefits and discount programs
  • Hybrid work environment (Tuesday - Thursday in office)
  • Company events
  • Employer-sponsored philanthropy initiatives