Quality Assurance Manager

As Quality Assurance Manager (QA Program Leader), you will be responsible for designing, executing, and assisting in the day-to-day management of QA activities in our manufacturing plants. You will be leading a team consisting of QA technicians, all within a fast-paced food manufacturing environment.

Management

Manage and lead the QA team across 3 shifts, ensuring that tasks are conducted consistently, efficiently, and meet the needs of the business. Developing a constructive work environment through excellent interpersonal, team-building skills, leadership, open communications, encouraging input, and constructive performance management. Work with all levels of management in providing expertise, technical support, recommendations, and leadership as it pertains to QA and Food Safety activities.

Quality Assurance

Review the implementation and efficacy of the quality systems by conducting regular internal audits, which support the GFSI program. Lead HACCP, GMP, and BRC program, including updates, maintenance, verifications, and validation as required. Act as a cross-functional liaison to ensure all plants are meeting regulatory and compliance requirements for all stakeholders.

Audit

Scheduling and conducting monthly GMP, internal, and external audits with your cross-functional team. Coordinate and lead 3rd party audits. Evaluate audit findings and implement and/or recommend appropriate corrective and preventive actions, ensuring effective closure. Introduce and support innovative approaches to current audit best practices while simultaneously working with the team to document new policies and practices as required.

Analysis

Conduct a Risk Assessment for all quality-related non-conformities and work on solving the most critical items. Conduct Root Cause Analysis to solve critical non-conformities. Knowledge in the 5Why process is an asset. Assist in follow-up and issue any corrective actions, if necessary, based on deviations found in the plant process or resulting from customer complaints. Ensure that the pest control program is being maintained and liaise with the operation to ensure that all requirements are met.

Education

Postsecondary degree in a relevant field (preferably Biology or Food Science).

Experience

A minimum of 5 years in a QA leadership role within a food manufacturing environment is required. Experience with the implementation and maintenance of a GFSI audit program. Experience and/or education in continuous improvement, Six Sigma, or lean manufacturing is highly desirable. Knowledge and experience of HACCP, GMPs.

Certification

Internal auditor training/certificate.

Skills

Strong leadership and team-building skills. Strong interpersonal and communication skills. Excellent MS Office skills.