Constituent Liaison

The office of the Deputy Speaker of the New York City Council is seeking is seeking a Constituent Liaison to address community and individual constituent issues and service needs by engaging actively with residents, community groups, advocates, and colleagues. This position is based in the South Bronx and the candidate must be willing to work evenings and weekends as necessary. The Constituent Liaison will oversee community issues, attend community meetings, constituent casework, interagency communications, and events.

SALARY RANGE:

$56,650 to $65,000

KEY RESPONSIBILITIES:

• Casework management and problem solving for constituents on a diverse range of issues, including but not limited to landlord-tenant, education, environmental, transportation, small business, employment, consumer affairs, parks, sanitation, crime and quality of life.
• Develop and maintain a thorough understanding of issues facing residents of the district.
• Build and maintain relationships with community leaders, elected officials, city agencies, advocacy groups, and council staff.
• Ability to work independently and as a team.
• Logging all casework into data systems and communicating case work trends to leadership.
• Represent the office and staff the Council Member at district wide meetings, including some night and weekend events.
• Assist with planning and organizing community events.

QUALIFICATIONS:

• Exceptional oral and written communication skills.
• Highly organized and careful attention to detail.
• An interest in local government, politics, and city issues.
• Experience building and maintaining relationships with diverse communities.
• Ability to multitask and manage projects from inception to conclusion.
• Good judgment and political sensitivity.
• Ability to set and meet internal and external deadlines, work in a fast-paced government office, and work both independently and within a team.

ADDITIONAL INFORMATION:

New York City residency required within 90 days of appointment.

For eligible employees, health, dental and vision insurance coverage are offered upon hire. Retirement plans also available.

The New York City Council makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact EEOOfficer@council.nyc.gov.

HOW TO APPLY:

Qualified candidates should forward their resume and a cover letter, with the subject line to:

YOUR FULL NAME – Constituent Liaison

E-MAIL:  EEncarnacion@council.nyc.gov 

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

The New York City Council is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.