Event Associate

The Northwest African American Museum (NAAM) seeks a dedicated and detail-oriented Event Associate to join our events team. This pivotal role supports the planning and execution of rentals and museum-hosted programs, ensuring smooth operations and exceptional client experiences. As an Event Associate, you will assist in event logistics, client relations, and on-site coordination, contributing to NAAM's mission of celebrating and preserving African American culture and history. This role offers hands-on experience in event management within a dynamic and meaningful environment.

Essential Job Duties (other duties as assigned):

• Event Coordination
  • Assist in planning and executing diverse events, including receptions, galas, and educational programs.
  • Serve as the on-site liaison during events, ensuring smooth communication between clients, vendors, and museum staff.
  • Develop event timelines, layouts, and checklists in collaboration with the Operations Manager.
  • Uphold museum policies during events and promptly address any issues.
• Customer Service
  • Provide outstanding service to clients and guests, ensuring all interactions reflect the museum’s mission.
  • Act as an ambassador for NAAM by sharing information about current exhibits, programs, and the museum’s broader vision.
  • Foster strong relationships with clients through clear communication and attentive service.
• Facilities & Equipment Management
  • Oversee the use of museum spaces during events, ensuring cleanliness, safety, and adherence to guidelines.
  • Manage museum-owned equipment, including AV systems, tables, and chairs, ensuring proper use and return.
  • Conducted pre- and post-event inspections, reporting damages or maintenance needs to the operations manager.
• Administrative Support
  • Respond to client inquiries and provide detailed, professional assistance.
  • Maintain the event calendar, schedule walkthroughs, and track contracts, payments, and insurance deadlines.
  • Generate post-event reports summarizing attendance, client feedback, and lessons learned.
  • Monitor and manage the rental inventory, reporting shortages or damages promptly.

Qualifications:

• Strong communication, problem-solving, and interpersonal skills.
• Proficiency in Google Suite (Docs, Sheets, Slides); experience with event layout software is a plus.
• Physical ability to stand for extended periods and lift up to 50 lbs.
• Flexibility to work evenings and weekends based on rental schedules.
• Interest in African American history and culture is a plus.
• Reliable transportation; valid MAST and Food Handler’s Cards preferred.

Northwest African American Museum seeks to recruit the best-qualified people for its staff.  In doing so, it will afford equal opportunity for employment, training, promotion, and compensation to all persons without regard to race, color, gender, national origin, sexual orientation, gender identity, age, marital status, religion, physical or mental disability, political affiliation, veterans' or military status, or any other status protected by applicable federal state, or local law.  Northwest African American Museum complies with all applicable federal, state, and local laws that prohibit discrimination in the workplace.