Office Assistant

Office Assistant (Short-Term Property Management)

Location: Seattle, WA

Company Overview:
We are a dynamic short-term property management company dedicated to providing exceptional guest experiences and maintaining high standards across our properties. Our team values professionalism, efficiency, and a positive work environment. As we continue to grow, we are looking for an enthusiastic and detail-oriented Office Assistant to support our operations and contribute to our success.

Position Overview:
As an Office Assistant, you will play a crucial role in ensuring the smooth daily operation of our property management office. Your responsibilities will include administrative support, communication with clients and vendors, and assisting with general office tasks. Additionally, you will be expected to fill in on our cleaning team when short-staffed, ensuring our properties are always ready for guests. The ideal candidate will have excellent communication skills, a keen attention to detail, and a willingness to step in where needed.

Key Responsibilities:

Administrative Support:

• Answer and direct phone calls and emails in a professional and timely manner.
• Maintain and update property listings, booking calendars, and client records.
• Assist with processing guest bookings, payments, and inquiries.
• Prepare and send necessary documents (e.g., contracts, invoices, and reports).
• Assist with data entry and maintaining organized filing systems (digital and physical).
• Help manage office supplies and inventory.

Client & Vendor Communication:

• Serve as a point of contact for guests and property owners.
• Coordinate with vendors, contractors, and maintenance teams to ensure timely service.
• Respond to guest requests and concerns in a courteous and efficient manner.
• Follow up with property owners to ensure satisfaction and address any concerns.

Cleaning Team Support:

• Step in as a member of the cleaning team when short-staffed.
• Ensure properties are cleaned to the highest standards, including cleaning, restocking, and organizing.

General Office Duties:

• Assist with office organization, filing, and other clerical tasks as required.
• Support the team with ad-hoc tasks and projects to improve office operations.

Qualifications:

• Experience: 1+ years in an office administrative role, property management, or hospitality is preferred.
• Skills:
  • Strong written and verbal communication skills.
  • Excellent organizational skills and ability to multitask.
  • Detail-oriented with the ability to spot discrepancies or issues before they arise.
  • Comfortable using office software (e.g., Microsoft Office Suite, Google Workspace).
  • Ability to adapt quickly and take initiative in a fast-paced environment.
  • Willingness to help out with physical tasks, including cleaning duties, when needed.
• Personality:
  • Professional, friendly, and customer-service-oriented.
  • Strong problem-solving skills and a proactive mindset.
  • Team player who can work independently when required.

Working Conditions:

• Hours: Part-time, Monday to Friday, with occasional flexibility for evenings or weekends based on need.
• Compensation: Competitive hourly wage, depending on experience.

How to Apply:
Interested candidates are invited to submit a resume and a brief cover letter explaining why they are the ideal fit for this role.

We look forward to meeting someone who shares our commitment to excellence in property management and is ready to contribute to a great team!