Assistant Administrator and Receptionist

The Assistant Administrator/Receptionist provides essential support to the church office by handling routine administrative tasks and serving as the first point of contact for visitors and callers. This role is crucial in ensuring smooth day-to-day operations, allowing senior leadership to focus on strategic and pastoral responsibilities. The ideal candidate is tech-savvy, organized, and possesses excellent communication skills.

Key Responsibilities:

• Front Desk & Reception:
  • Greet and assist visitors, directing them to the appropriate staff or ministry leader.
  • Answer and route phone calls, take messages, and provide general information about the church and its programs.
  • Monitor and respond to routine emails, escalating issues as needed.
• Administrative Support:
  • Maintain church office filing systems (both physical and digital), ensuring documents are organized and easily accessible.
  • Assist with scheduling appointments, meetings, and church events, including room reservations.
  • Sort and distribute incoming mail and packages, and prepare outgoing mail as necessary.
• Data Entry & Record Keeping:
  • Update and maintain church databases, including membership records, volunteer lists, and contact information.
  • Assist with preparing routine reports, letters, and other office documents.
  • Maintain office supplies inventory and place orders as needed.
• Technology & Communication:
  • Assist with basic IT troubleshooting and office equipment (e.g., printers, copiers, phones).
  • Support the church’s social media efforts or website updates, ensuring timely communication of events and announcements.
  • Utilize church management software to update records and run reports as required.
• Event Coordination Assistance:
  • Provide support during church events by coordinating logistics, managing registrations, and preparing materials.
  • Assist with volunteer coordination for events, services, or special projects.

Qualifications:

• High school diploma or equivalent; some college or administrative experience preferred.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office equipment.
• Experience with church management software, databases, or digital tools is a plus.
• Ability to handle multiple tasks and work in a busy environment.
• A welcoming and helpful attitude toward staff, visitors, and congregants.

Personal Attributes:

• Friendly, approachable, and professional demeanor.
• Dependable, punctual, and able to work with minimal supervision.
• A commitment to the church’s mission and values.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Work Hours:

• Mandatory Hours:
  • Sunday, 8 AM – 12 PM
• Flexible Hours:
  • Up to 16 additional hours per week, to be scheduled in coordination with the Executive Church Administrator

Reports To:

The Part-Time Assistant Administrator/Receptionist reports to the Executive Church Administrator and works collaboratively with other staff and ministry leaders.

Conditions of Employment:

The role requires occasional physical tasks, including:

• Lifting and carrying office supplies and materials (up to 50 lbs, such as a case of paper).
• Sitting for extended periods while working at a computer.
• Moving throughout the church campus to assist with events and office tasks.

Employment is contingent upon a background check and compliance with ERUCC policies regarding confidentiality and workplace conduct.