Program Support Specialist

Do you have experience supporting the implementation of policies, projects and programs at the community, state, or national level? Are you passionate about ensuring equitable access and high quality health care services and supports for children and youth, and the providers who serve them?  We look forward to hearing from you!

Work Location: Salem/Marion or Portland/Multnomah; hybrid position

What you will do!

The Medicaid division is responsible for administering the Oregon Health Plan (OHP) to ensure that low-income Oregonians have access to needed health care services. Early and Periodic Screening, Diagnostic & Treatment (EPSDT) is a federally mandated Medicaid program which covers more than 1/3 of Oregon Health Plan members (approximately 500,000 children and youth under age 21). Starting in 2025, the program will begin to extend EPSDT benefits to young adults with special health care needs (YSHCN) up to 26 years of age, as well as provide certain benefits to youth while incarcerated. The EPSDT team is a cross divisional team in OHA responsible for leading development, implementation, monitoring, maintenance, and quality improvement of the program. The team works closely with numerous other units and divisions within OHA to coordinate on efforts impacting healthcare for children and youth and partners closely with staff from the Oregon Department of Human Services, Oregon Youth Authority, and Oregon Department of Education.

This position provides program support to the EPSDT team, working closely with the Medicaid Children & Families team and the Policy Development - Special Projects team in OHA’s Health Policy & Analytics division. The work of this position includes design, development, implementation and maintenance of trackers, workplans, project management documents such as decision logs, risk log, timelines and progress trackers, and other tools to support project management, workstreams, and accountability of team members’ assignments. This position also supports the team in policy research, policy analysis and development of external facing products such as PowerPoint presentations, policy briefs, dashboards, and other documents. 

The position will be responsible for the tracking, maintenance, and management of the EPSDT email inbox as well as assignment making and tracking for completion of TA requests for EPSDT team members. This position also provides some administrative support to the EPSDT team, including coordinating and scheduling of internal and external meetings, development of agendas, and tracking follow up activities and action items from meetings.

OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.

What's in it for you?

• We offer exceptional medical, vision and dental benefits packages https://www.oregon.gov/oha/pebb/pages/alex.aspx  
• Paid Leave Days:
  • 11 paid holidays each year
  • 3 additional paid "Personal Business Days" each year
  • 8 hours of paid sick leave accumulated every month
  • Progressive vacation leave accrual with increases every 5 years
• Pension and retirement programs 
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Click here to learn more about State of Oregon benefits. 

WHAT WE ARE LOOKING FOR:

Minimum Qualifications

Any combination of experience or education equivalent to three years technical-level evaluative, analytical and planning work.

Desired Attributes

Essential Attributes:

• Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon and relational landscape of key partners, providers, community based organizations, and advocacy groups. (Other state equivalent is acceptable.)
• Experience developing and providing planning tools, documents, data, and meeting coordination to facilitate collaboration and decision-making.
• Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams, SharePoint and Smartsheet. 

Beneficial Attributes:

• Preference may be given for the ability to read, write, speak and interpret English and one of the 5 most common languages in Oregon other than English (Spanish, Vietnamese, Chinese, Russian, and Korean) with full proficiency. 
• Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
• Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
• Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program.
• Knowledge of Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.
• Knowledge and understanding of the cross section between mental health, substance use disorder, community corrections and systemic racism.
• Ability to explain and offer expert level technical assistance on rules, policy, and procedures. 
• Demonstrates skills in the following areas: 
• Community and Partner Engagement
• Critical Decision-making and Problem-solving
• Issue Identification and Resolution
• Data Synthesis, Analysis and Reporting
• Performance / Process / Quality Improvement
• Workload Planning & Prioritization
• Project Planning and Prioritization
• Project Coordination and Monitoring
• Expert level Technical Assistance
• Written and oral communication, including preparation of reports and presentations

How to apply:

Complete the online application at oregonjobs.org using job number REQ-176044

 Application Deadline:  03/10/2025

Salary Range:  $4,409 - $6,736