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The Washington State Housing Finance Commission (WSHFC) is currently recruiting for a Data Consultant 3 in the Multifamily Housing and Community Facilities Division. 

This position’s primary focus is to provide operational support for data reporting, quality assurance, and business-side system maintenance to strengthen the Division’s program operations and policy work. Additional responsibilities include supporting user experience improvements for the division’s data systems, assisting with data management and reporting efforts, and contributing to documentation and process improvements. This position’s workload will be directed by an IT Management Analyst and Senior Policy staff and works in close coordination with the Asset Management and Compliance Division to ensure alignment in data governance, reporting, and operational priorities. 

Principal Responsibilities: Data Maintenance & Reporting 

• Maintain and refresh routine and ad hoc reports, ensuring accuracy and clarity using Excel, Power BI, and other visualization tools.

 • Maintain and update key performance indicators (KPIs) and program metrics, ensuring accurate tracking and reporting for decision-making. 

• Assist in capturing updates to data systems and aligning reports, dashboards, and templates with evolving program needs. Data Validation & Quality Assurance 

• Perform data validation, quality checks, and routine audits, using reports and automated tools to detect errors and inconsistencies. 

• Identify and resolve data inconsistencies to improve overall data integrity. 

• Write clear and concise reports, summaries, and process documentation for internal and external audiences. 

• Be a champion for data accuracy and integrity, ensuring reports and analyses are built on reliable, high-quality data. System & Process Support

 • Support business-side system maintenance, including backlog tracking, documentation, and testing of system updates and enhancements. Includes but is not limited to our Salesforce data system and online application portal. 

• Provide support for document automation and troubleshooting common system issues. 

• Contribute to process improvements by documenting cross-functional workflows and identifying opportunities to enhance efficiency across the Multifamily and Asset Management Divisions. 

• Collaborate and communicate across the Multifamily Housing and Community Facilities division and Asset Management and Compliance division to align data needs and findings. 

We are most interested in candidates who meet or exceed the following criteria: 

• Direct experience working with multiple data sources and preparing datasets and developing reports. 

• Experience with data visualization tools (e.g., Power BI, Tableau, Excel) 

• Familiarity with relational databases, data types, data quality practices, and reporting tools. 

• Passion for data integrity, with the ability to detect and resolve data quality issues. 

• Ability to clean, format, merge, and validate datasets using Excel (e.g., pivot tables, formulas, conditional formatting, etc.) 

• Ability to work both collaboratively and independently, with a strong attention to detail and a focus on delivering accurate results.

 • Strong writing skills and communication skills, with the ability to create clear reports, summaries, and process documentation. 

• Ethical judgment, confidentiality, and excellent communication and customer service skills.

 • Positive attitude, adaptability, and willingness to learn and contribute to a team-oriented environment. 

Desirable Skills:

 • Bachelor’s degree in data management, business analysis, public affairs, or a related field 

• Experience in requirements gathering, workflow mapping, and/or supporting process improvements.

 • Project management skills, including task prioritization and managing multiple projects. • Basic familiarity with Python or similar programming languages for data processing and analysis. 

A combination of skills, abilities, experience, and education may be substituted to demonstrate that you are qualified for this position.