Ground Staff - Customer Experience Team Member
Job Description
About Us:
J7 Adventureland is Burlington’s newest kids’ indoor playground and birthday party destination! We’re all about fun, safety, energy, and amazing guest service. Our team creates unforgettable experiences for kids and families every day.
Position Summary:
We’re looking for enthusiastic, responsible, and friendly team members to join our Customer Experience Team. As Ground Staff, you’ll help kids and families check in, play safely, enjoy snacks, and celebrate birthdays—all while keeping the space clean, welcoming, and full of joy.
Key Responsibilities:
- Greet guests with a smile and help them with check-in and wristbands
- Monitor play areas to ensure safe play and happy kids
- Assist with cleaning, restocking, and general facility upkeep
- Support birthday parties (set-up, hosting, cleanup)
- Handle food and drink orders at the snack counter
- Communicate clearly and kindly with both kids and parents
- Jump in to help wherever needed—teamwork is everything here!
What We’re Looking For:
- Friendly, outgoing, and responsible attitude
- Enjoy working around children and families
- Able to stand, move, and be active during your shift
- Available to work weekends and holidays
- Punctual and reliable
- Previous experience in retail, customer service, child care, or event hosting is a plus—but not required!
What We Offer:
- Fun and dynamic work environment
- Flexible scheduling
- Opportunities for growth and promotions
- Discounts for family use and events
- A chance to be part of something exciting from the ground up!
Equal Opportunity Statement:
J7 Adventureland is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants are encouraged to apply.
AddressJ7 Adventureland
75 Middlesex Turnpike
Burlington, MA