Police Dispatcher/Police Complaint Officer

The position of Police Dispatcher/Police Complaint Officer with the Miami-Dade Sheriff's Office will be open for applications from Monday, April 28, 2025, until 12:00 a.m. May 19, 2025.  

Police Dispatchers and Complaint Officers are the most valuable link between the public and the Deputy Sheriff's, Police Officers, Fire Fighters, and Paramedics who strive to serve and protect the community. The job is not easy, yet is amongst the most rewarding, with exceptional things happening on every shift.

Police Dispatchers operate radio and computer-aided dispatch equipment to send Police Officers to disturbances, crime scenes, accidents, or similar situations requiring law enforcement services. They receive and relay requests for assistance, instructions, and information from law enforcement field personnel while maintaining computerized records of the locations and availability of all on-duty law enforcement units.

Police Complaint Officers receive telephone calls from the public relative to reporting of accidents, crimes, disturbances, suspicious persons, emergency medical situations, and fire related calls. They evaluate the need for police, fire, or other assistance by determining the exact nature of the incident, geographic location, governmental jurisdiction, and, if required, priority code to be used in dispatching first responders. 

We employ the latest, cutting-edge technology that makes our job easier and more efficient, all designed to assist citizens in need while supporting our emergency responders in performing their job duties. 

Those selected to join our Sheriff's Office family can expect a rewarding, life-long career, with compensation that goes far beyond our highly competitive pay and benefits package.