Police Auxiliary Officer

NOW ACCEPTING APPLICATIONS FOR THE POSITION OF:

Police Auxiliary Officer (Police Department) part-time

Interviews will be conducted as applications are received.  This position will remain open until filled.

JOB SUMMARY:

This position is a non-sworn employee who shall not carry a firearm, nor be assigned duties requiring sworn officer status. An employee in this position shall wear an authorized uniform, maintain hours appropriate to the assignment, and receive training appropriate to the duties performed. This position performs traffic control, parking enforcement, special event duties, front desk services, crime-free program liaison activities, booking duties community relations duties, and related tasks.  This role will need to effectively communicate to a full range of people, inside and outside the organization. We are looking to add a team member with the ability to shift gears comfortably and the capacity to understand and be sensitive to the feelings of others.  

This position will be assigned to the Quality of LIfe Division.  Duties will heavily revolve around crime prevention, safety presentations and community events such as National Night Out, Septemberfest, Citizen's Police Academy and Open House.  Exact hours will be flexible, however will mostly be during the day Monday through Friday with the occasional weekend event. 

Auxiliary Officers need to be available to work at least 32 hours each calendar month.  Auxiliary Officers hired after 09/01/12 must be available to work a minimum of three-midnight shifts per month. 

JOB DUTIES:

1.    Maintains a general knowledge of the department, ordinances, and state laws required to perform assignments.
2.    Performs traffic control, parking enforcement, special event duties, front desk services, crime-free program liaison activities, booking duties community relations duties, and related tasks as assigned.
3.    Performs detention facility duties including processing, searching, and monitoring prisoners.
4.    Inspects each assigned police vehicle for proper equipment and reports any damage before and after their tour of duty.
5.    Female officers shall assume the responsibility for the proper handling of female prisoners.
6.    Trains newly hired officers utilizing current field training standards and procedures, if designated as training officers.
7.    Responds to citizen requests for vehicle lock out service.    
8.    Performs functions associated with installation and removal of Denver boot equipment.
9.    Utilizes technology, including the Real-Time Information Center, to assist with calls for service and proactively monitors these systems for criminal or suspicious activity when assigned or time permits.
10.    Performs other duties as assigned.

Assigned Duty: Front Desk
1.    Attends to the front desk at the police department building; answers inquiries, utilizes computer systems, communicates via radio, completes reports, and generally provides information and assists persons, conducts Metra train pass transactions.  Monitors entry and exit of visitors and workers, as well as alarms and security cameras.
2.    Assists officers with a variety of functions including but not limited to, bond-out paperwork, bond exchanges, outside contacts, coordinating responses (including towing companies, board up services, taxi transportation, and other village departments and services), etc.
3.    Performs the relief of duties associated with either Call-Back Officers and Customer Service Center Representatives, as needed.
4.    Prepares and disseminates notification pages and emails.
5.    Assists with vehicle repossessions, relocations, and vehicle tow releases.
6.    Maintains sex offender registrations and warrant procedures.

Assigned Duty: Crime-Free Program
1.    Supports the crime-free multi-housing program by facilitating landlord seminars, conducts Crime Prevention Through Environmental Design (CPTED) assessments, and participates in resident crime prevention socials. 
2.    Meets with property owners, managers, and homeowners association boards as needed. 
3.    Processes incident records, including but not limited to, reviewing calls for service data, and assisting beat teams with nuisance rental properties using the residential rental ordinance.
 

QUALIFICATIONS:
1.    Education equivalent to a high school diploma.
2.    A minimum of one year of customer service-related experience.
3.    CPR certification preferred or ability to obtain within six months from the date of hire. 
4.    Possession of a valid driver’s license.
5.    Proficiency with current computer technology, job-specific software, and customer service systems.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
1.    Exposure to all and extreme weather conditions.
2.    Exposure to personal danger associated with traffic control and contact with persons in booking/lock-up.
3.    Lift and carry equipment of 50 pounds.
4.    Climb flights of stairs, maneuver around obstacles.
5.    Perform lifesaving procedures.
6.    Function effectively under stress.
 

STARTING SALARY RANGE:  $24.89 - $27.74  per hour working up to 19 hours per week.  Salary dependent on qualifications. The salary range for this position is $24.89 - $36.27.  This position is represented by a union; you may refer to the AFSCME collective bargaining agreement available on our website. 

Please attach as part of your application all necessary documents verifying that you meet the minimum qualifications for the position.

BENEFITS:

Part-Time employees are not eligible for benefits.

ABOUT THE VILLAGE OF SCHAUMBURG:
The village employs approximately 600 employees in 12 departments, including police, fire, engineering and public works, communications, community development, cultural services, economic development, finance, general government, human resources, information technology, and transportation. Our employees work to serve the residents and strive to make Schaumburg the best community it can be. 

Our Core Values are the heart and soul of how we operate.  Customer service, integrity, respect, teamwork, and trust are the values we dedicate ourselves to with the goal of providing excellent services and programs to meet the needs of our community and those within our organization. They guide our actions and serve as the framework for the decisions and contributions we make every day – at every level.  Each member of the Schaumburg team is valued, belongs and provides essential services to the residents, visitors, and businesses of Schaumburg. We are proud of the rich diversity of the Schaumburg community, and we want employees to bring their own unique capabilities, experiences, and characteristics to their work in serving the community.  The characteristics of humility, empathy, respect, and open-mindedness are cornerstones of our organizational culture. The success of the village depends on our employees, and we are committed to helping employees continue growing and developing in their careers. 

SELECTION PROCESS:

The candidate screening process may consist of an application review, skills testing, employability assessment, interviews, and other job-related testing or verifications.  Chosen candidates will be subject to background checks and a criminal history investigation.  The top candidate will need to successfully complete the post-offer qualifying pre-employment medical examination and drug screen (including cannabis).

Individuals requesting reasonable accommodations under the Americans with Disabilities Act to complete the application process should contact the Human Resources Department at 847-923-3900.

The Village of Schaumburg is an Equal Opportunity Employer