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Part-Time Night Auditor

Royal Guest Hotels, Davis
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Hello,

We are looking to hire a part-time night auditor for 8-16 hours.

  • Shifts are 8 hours. Must be available for the full 8 hours.
  • The hours are 11 pm - 7 am.
  • Must be available weekends nights and holidays. 

Job duties include but are not limited to:

  • Checking guests in and out of the hotel.
  • Ensuring guest satisfaction up to brand service standards
  • Learn and use the hotel's property management system and computer system.
  • Answer guest inquiries regarding local activities, restaurants, special sites, and directions
  • Resolving guest issues/complaints
  • Maintain a hospitable and friendly attitude with guests and hotel staff
  • Build guest loyalty by providing exceptional guest service
  • Make and modify hotel reservations
  • Ability to answer a multi-line phone system
  • Learn about the hotel's layout, guestrooms, and amenities and be able to sell the hotel accordingly.
  • Stand for up to 3 hours at a time
  • Business professional attire