Dental Assistant / Front Office Floater

About the position of Dental Assistant/Front Office Floater

The position is for a Dental Assistant (DA)/Front Office Floater at a private Periodontal practice. The role involves both front office and back office responsibilities, requiring excellent patient care, exceptional customer service skills and the ability to transition smoothly between tasks. The office values teamwork and is looking for a self-motivated and friendly individual. We do several different types of surgeries under conscious oral and IV sedation. Surgical experience is not required as the doctor will train the right individual. BUT the ability to handle extensive surgeries that involves blood, tissue/bone grafting, and exposed bone/tissue is required. The front office duties will be primarily new patient and hygiene schedule coordination. Reaching out to new patients as referrals come in to get them scheduled, requesting any information we need (referrals/x-rays), confirmation calls, and helping confirm/fil hygiene schedule as needed.

Responsibilities

• Assist with front office tasks including new patient/hygiene scheduling, answering phones and other customer service needs.
• Support back office operations such as preparing treatment rooms and assisting the dentist during procedures as needed. (Backing up the lead assistant wherever/whenever needed).
• Perform X-rays and ensure compliance with safety regulations.
• Maintain patient records and ensure confidentiality.
• Provide excellent patient care and address their needs independently. (We will train you on everything we will have you do, especially patient care).