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About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”)

Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident.

We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value the culture of diversity and professionalism in the workplace and strongly believe that our workforce should reflect our community.

https://www.surveymonkey.com/r/FM68GFV

Purpose of Position:

The Massachusetts State Retirement Board (MSRB) administers a defined benefit retirement plan for eligible employees of the Commonwealth and certain independent entities.

The Member Account Management Analyst is responsible for ensuring the accuracy of non-retired (active) member account and demographic data. The analyst will verify and post incoming data from employers. The analyst will support other processes related to data collection, balancing, and reporting on member account data.

Essential Functions and Responsibilities:

  • Develop in-depth knowledge of MSRB employer payroll reporting system, related rules and policies.
  • Validate and post incoming employment and payroll contribution data
  • Identify and correct anomalies; support actuarial reporting and data request fulfillment.
  • Verify regular compensation; reviewing earnings types and collective bargaining provisions; refer questions to legal team for review
  • Verify, request, and post incoming transfers of service
  • Monitor and correct employment and account balance data
  • Enter payroll receipt vouchers
  • Monitor federal and state compensation limits
  • §401(a) fund monitoring (with finance)
  • Post annual interest; generate and verify members annual statements
  • Balance the supplementary schedule monthly (with Finance Unit)
  • Create incorrect rate refunds and buybacks for approval by the refunds and buybacks teams ◦ Provide ESS Portal support
  • Provide employer training (with training)
  • Military LOA tracking/billing
  • Other tasks as assigned

Other Duties and Responsibilities:

  • Develop proficiency with OnBase ECM System
  • Ability to prioritize projects, handle deadlines and work well under pressure.
  • Ability to timely and effectively resolve complex issues.
  • Adhere to Treasury and Board employment and operational policies
  • Travel as required to Human Resources Department

Supervisory Responsibilities:

  • N/A

Knowledge and Skills:

  • Bachelor's degree or relevant experience
  • Working knowledge and comfort with Office 365 products: Outlook, Word, Excel, PowerPoint, and Teams
  • Interest in the fields of employee benefits administration, payroll processing, finance, or related field
  • Excellent mathematical skills
  • Analytical, focused, highly organized and detail oriented
  • Willingness to learn retirement plan rules under Mass General Laws Chapter 32, Board regulations, and policies.
  • Ability to develop and augment MARIS skills and learn about new topics/processes in depth
  • Self-motivated and ability to remain focused on tasks through completion with the ability to adhere to processing deadlines
  • Excellent customer support and interpersonal skills
  • Excellent presentation skills
  • Able to work independently and as part of a team

Physical Requirements:

  • Ability to lift up to 10lbs
  • Ability to sit for extended periods of time 

Hybrid Work Environment:

All new hires at the Office of the State Treasurer and Receiver General (Treasury) will go through an In-Office Orientation Period consisting of a combination of virtual, in-person and on-the-job training so as to assimilate you to the Treasury’s culture and work environment. Following the initial In-Office Orientation Period a gradual transition to hybrid work will take place over the first 3-8 weeks of employment.

The hybrid work environment will consist of a minimum of two (2) days in the office each week, with one of these days being either a Monday or a Friday. Hybrid work arrangement is based on business needs of the department. There will be an additional (1) day in the office per month for a mandatory in person department meeting.